Careers & Culture

Together, we make an impact.

Our Company Culture

WolfNet is all about the people. A group that rallies and challenges but most importantly produces great technology and provides awesome service to our clients. We take our work seriously. But ourselves? Not so much. There are no boundaries or barriers, if you want to make a difference, you can and will. Our leadership team doesn’t believe in closed doors (how would our two office dogs stop in to say hello?). You want a challenge…great, you’re just the person we want to talk with.

Are you ready to lead the pack?

Our Office & Team

Our office is located in downtown Minneapolis within the city’s historic Warehouse District – or North Loop to all the cool kids. We’re conveniently located near the Twin Cities’ best restaurants and bars and we take full advantage of it!

We’ve called our current building home for more than 11 years. Our open work area fosters a strong sense of community, collaboration and creativity. We cultivate new ideas on a daily basis and make sure our work environment is conducive to that.

Oh, did we mention ­ catered lunch compliments of WolfNet every  Friday? Excited now?

Open Positions

Account Manager

Role: Account Manager

Location: Downtown Minneapolis, MN

Length: Full-time permanent, on-site, W-2

Salary Range: $35,000- $40,000 base salary plus commission

Candidates must be authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. Relocation assistance is not available for this position.

About WolfNet Technologies

WolfNet Technologies is a leading technology solutions provider to the real estate industry. We specialize in accessing big data nationwide, then using this data to create real estate websites, features, and modules for existing websites. We work with real estate franchises, brokers and agents to help them better connect with their clients, enhance their marketing and allow them to be more productive in the field.  Currently we service over 80,000 real estate agents and brokers, and business is not slowing down!<br><br>

If you have been to a real estate website that allows you to search homes for sale, chances are we either built that website or the property search feature on it!   Want to check one of our products out?  To see an example of a WolfNet built property search, click on the following link: http://search.hometoaustx.com/.

Required Skills

  •  Bachelor’s degree with coursework in business, communications, or liberal arts strongly desired.
  • Impeccable communication and organizational skills
  • Strong closing and follow up
  • Ability to work with minimal direction
  • Experience with CRM tools (SalesForce a plus)

Education

Bachelor’s degree with coursework in business, communications, or liberal arts strongly desired. Candidates with equivalent job-related experience in a position with similar responsibilities will also be considered.

Duties & Responsibilites

  • Consult existing clients on usage of products
  • Suggest improvements for increased adoption of products
  • Review details of existing accounts to ensure clients are packaging products correctly
  • Manage assigned territory to meet and exceed assigned revenue quota
  • Work with sales and service teams to identify other areas of opportunity within key accounts
  • Present products through online webinars
  • Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities

Benefits & Perks

Our Work Environment

WolfNet is a rapidly growing, profitable company located in the warehouse district of downtown Minneapolis, with great accessibility to Metro Transit buses and light rail systems. We are within walking distance to the Minneapolis skyway system, Target Center, Target Field, shopping, and many diverse restaurants. Best of all, we have an open work environment and casual dress code!

Benefits & Perks

Our positions are designed to promote growth and development to all employees. Company benefits include:

  • 10 days Paid Time Off (PTO) your first year
  • 7 paid holidays per year
  • 401k and Profit Sharing Plan
  • Medical and Dental Insurance
  • Term Life and AD&D Insurance
  • Short-Term and Long-Term Disability Insurance

How to Apply

TO APPLY FOR THIS POSITION: please send an email to hiring@wolfnet.com with the following required information:

  1. Your resume, containing your email address
  2. Your salary requirements

Technical Support Representative

Role: Technical Support Representative

Location: Downtown Minneapolis, MN

Length: Full-time permanent, on-site, W-2

Salary Range: $35,000- $45,000, based on qualifications

Candidates must be authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. Relocation assistance is not available for this position.

About WolfNet Technologies

WolfNet Technologies is a leading technology solutions provider to the real estate industry. We specialize in accessing big data nationwide, then using this data to create real estate websites, features, and modules for existing websites. We work with real estate franchises, brokers and agents to help them better connect with their clients, enhance their marketing and allow them to be more productive in the field.  Currently we service over 80,000 real estate agents and brokers, and business is not slowing down!

Want to check one of our products out?  To see an example of a WolfNet built property search, click on the following link: http://search.hometoaustx.com/.

 

Required Skills

 

Required Technical Skills & Abilities

  • At least two years customer service experience
  • Strong computer skills and understanding of technology including the following:
  1. General TCP/IP knowledge
  2. Basic HTML knowledge
  3. Basic WordPress skills
  4. Understanding of DNS

Desired Technical Skills & Abilities

  • Experience with iPads, iPhones, Macs
  • Basic knowledge and understanding of SQL
  • Basic CSS knowledge

Desired Customer Skills & Abilities

  • Ability to establish and maintain effective, professional, working relationships with employees, partners and customers
  • Ability to maintain composure, professionalism and positive attitude, as exhibited through word choice, voice modulation, tone, empathy and establish appropriate rapport with customers
  • Patience and ability to deescalate customer issues and take control of the interaction
  • Willingness to advocate on behalf of and represent the voice of the customer

Desired Communication Skills & Abilities

  • Ability to communicate complex topics in easy to understand terms, while taking into consideration the varying degrees of a customer’s technical experience
  • Ability to provide quality telephone support to our clients with a high degree of customer service, technical expertise, and timeliness
  • Excellent listening, oral and written communication skills, expressing a customer service focused attitude and temperament

Additional Desired Skills & Abilities

  • Ability to maintain good attendance and punctuality
  • Excellent team player
  • Previous experience with Desk.com and/or Salesforce
  • Excellent problem solving, decision making and analytical skills
  • Strong attention to detail and high degree of accuracy
  • Effective time management, prioritization and organizational skills
  • Ability to handle frequent interruptions and multiple priorities
  • Ability to research and prepare detailed escalations to second level support

Desired Skills

We are looking for a focused, detail-oriented individual to contribute to the continued success of WolfNet.  If you have a positive attitude, the right experience and skill, collaborate and communicate like a top professional, and possess a desire to be part of something great, then read on.

Education

Bachelor’s degree with coursework in Computer Science or Management Information Systems desired. Candidates with equivalent job-related experience in a position with similar responsibilities will also be considered.

Duties & Responsibilites

  • Assist customers with questions, training and service needs
  • Provide technical assistance in use of WolfNet’s products and services
  • Research, resolve, and respond to customer questions via telephone and email
  • Provide timely customer follow-up
  • Maintain customer relationships
  • Develop and maintain an in-depth understanding of the WolfNet product suite
  • Review, manage and follow-up on open issues as needed
  • Research, document, track and monitor customer requests and issues to ensure timely resolution
  • Create and maintain technical documentation, including user guides, FAQs and other resource material
  • Other customer support duties as required

This position reports to the Customer Service Manager.

Benefits & Perks

Our Work Environment

WolfNet is a rapidly growing, profitable company located in the warehouse district of downtown Minneapolis, with great accessibility to Metro Transit buses and light rail systems. We are within walking distance to the Minneapolis skyway system, Target Center, Target Field, shopping, and many diverse restaurants. Best of all, we have an open work environment and casual dress code!

Benefits & Perks

Our positions are designed to promote growth and development to all employees. Company benefits include:

  • 10 days Paid Time Off (PTO) your first year
  • 7 paid holidays per year
  • 401k and Profit Sharing Plan
  • Medical and Dental Insurance
  • Term Life and AD&D Insurance
  • Short-Term and Long-Term Disability Insurance

How to Apply

TO APPLY FOR THIS POSITION: please send an email to hiring@wolfnet.com with the following required information.

  1. Your resume
  2. Your preferred email address for contact

Database Developer III

Role: Database Developer III

Location: Downtown Minneapolis, MN

Length: Full-time permanent, on-site, W-2

Salary Range: Based on qualifications

Candidates must be authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. Relocation assistance is not available for this position.

About WolfNet Technologies

WolfNet Technologies is a leading technology solutions provider to the real estate industry. We specialize in accessing big data nationwide, then using this data to create real estate websites, features, and modules for existing websites. We work with real estate franchises, brokers and agents to help them better connect with their clients, enhance their marketing and allow them to be more productive in the field.  Currently we service over 80,000 real estate agents and brokers, and business is not slowing down!

Required Skills

  • 4+ years of development experience with SQL and stored procedures within an RDBMS
  • 4+ years of development experience with Microsoft’s T-SQL (ad hoc, scripted and stored procedures)
  • 4+ years of development experience with an applicable programming language such as PHP or Java
  • 4+ years of development experience with Linux / Unix shell and Windows
  • 4+ years of experience with data transfer such as SFTP and NDM
  • 2+ years of experience with MS SQL Server – Administration and/or SSIS
  • 2+ years of experience with data transformation methods and tools like ETL
  • Experience with multiple version control systems
  • Demonstrated experience with multiple databases and environments
  • Intermediate understanding of code best practices
  • Proficiency writing development documentation for many audiences
  • Ability to work in a team-based, open development environment
  • Capacity to analyze software specifications from business requirements and present quality deliverables on schedule consistently
  • Excellent analytical, interpersonal, and written communication skills

Education

Bachelor’s degree with coursework in Computer Science or Management Information Systems desired. Candidates with equivalent job-related experience in a position with similar responsibilities will also be considered.

Duties & Responsibilites

  • Assists and occasionally leads in the intermediate level design, coding, and testing of technical solutions using  SQL, T-SQL, stored procedures, and multiple programming languages within the database environments
  • Creates and maintains data downloads and processing in support of the application using data transfer utilities, programming languages, and database environments
  • In depth understanding of standard systems development lifecycle processes and applies these standards within the organization’s software development methodology
  • Applies intermediate to advanced knowledge of industry trends and developments to improve service to our clients
  • Identifies system deficiencies and recommends solutions, taking a proactive approach to software development
  • Provides assistance in meeting development deadlines and schedules, often solely responsible for non-critical work
  • Recognizes the necessity of and adheres to established coding standards
  • Grasps project and development plans and is able to clearly articulate roles, project goals, and timelines
  • Occasionally works with project managers to interpret business requirements and offer technical solutions
  • Intermediate level planning, estimation, documentation, and status reporting
  • Reviews, evaluates, designs, implements, and maintains the database environments
  • Mentor and train other developers

Benefits & Perks

Our Work Environment

WolfNet is a rapidly growing, profitable company located in the warehouse district of downtown Minneapolis, with great accessibility to Metro Transit buses and light rail systems. We are within walking distance to the Minneapolis skyway system, Target Center, Target Field, shopping, and many diverse restaurants. Best of all, we have an open work environment and casual dress code!

Benefits & Perks

Our positions are designed to promote growth and development to all employees. Company benefits include:

  • 10 days Paid Time Off (PTO) your first year
  • 7 paid holidays per year
  • 401k and Profit Sharing Plan
  • Medical and Dental Insurance
  • Term Life and AD&D Insurance
  • Short-Term and Long-Term Disability Insurance

How to Apply

TO APPLY FOR THIS POSITION: please send an email to hiring@wolfnet.com with the following required information:

 

  1. Your resume, containing your preferred email address for contact; and
  2. Your salary requirements

 

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